Terms & Conditions
Website owner, the offering, and binding of Terms website is owned and operated by [name of your website operator]. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
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Who can use your website; what are the requirements to create an account In order to use our website and/or receive our services, you must be at least [add number] years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
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Key commercial Terms offered to customers When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
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Return and refund policy For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items].
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Retention of right to change offering We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
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Warranties & responsibility for services and products When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
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Ownership of intellectual property, copyrights and logos The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of [>>Name of website owner<<]. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
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You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
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Right to suspend or cancel user account We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
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Indemnification You agree to indemnify and hold [website owner] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
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Limitation of liabilityTo the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
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Right to change and modify Terms We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
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Promotional emails and content You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Shipping policy
UK customers only, no International orders. Parcels are sent via Royal Mail 48 Hour tracked and proof of posting is obtained. Once your item has been dispatched you will receive an email with the tracking number and url link.
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Returns policy
We will gladly accept returns if you are unhappy with your order when it arrives to you. Please contact us within 24 hours of it's arrival and return within 14 days.
Buyers are responsible for covering the postage costs unless it has been damaged in transit on it's way to you, then we will cover it. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Competition T&C's
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The Dog of the Month competition will close on the last Friday of the month, all other competitions will specify which date they close.
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The winner will receive a Waggle Box of treats unless specified.
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Prizes must be claimed within one week of being notified.
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All entrants must submit their details on the form which appears on the Dog of the Month page or unless specified.
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The competition is open to UK residents only over the age of 18 years of age.
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No cash alternative.
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By entering our competitions entrants agree that if they win, Waggles are able to use the photo they uploaded in promotional material.
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Waggles accept no responsibility for any loss, injury or damage suffered through acceptance of the prize and that supervision is always advised.
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Entrants must own full copyrights or have permission from the owner of any image they submit in the competition.
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The winning pet’s name and image will be posted online on the Waggles social media channels, in our group and our website.
Dog Business Awards & Acceptance T&C's
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The Dog Business Awards competition will close on the last Friday of each quarter and restart the day after .
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The winner with most votes will win. The winner has 7 days from being notified of claiming their prize.
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No self nominations will be accepted.
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If you have nominated you will automatically be entered into a draw to be in with a chance of winning a Waggle Box of treats.
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All entrants must submit their details on the form on the Dog Business Awards and their name and email address will be entered on our Mailing list, you can unsubscribe anytime.
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All businesses nominated will be required to complete an Acceptance form which will be given to them via a private message, they cannot move forward with the process until this has been completed. Once completed their name and email address will be entered on our Mailing list, you can unsubscribe anytime.
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The competition is open to UK residents only over the age of 18 years of age.
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No cash alternative.
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By entering our competitions entrants agree that if they win, Waggles are able to use the photo they uploaded in promotional material.
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Waggles accept no responsibility for any loss, injury or damage suffered through acceptance of the prize and that supervision is always advised.
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Entrants must own full copyrights or have permission from the owner of any image they submit in the competition.
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The winning business name and logo will be posted online on the Waggles social media channels, in our group and our website.